What happens if a purchaser of a pre-need contract requests an accounting?

If a purchaser of a pre-need contract requests an accounting, the seller must comply within 30 days. This regulation ensures that consumers have timely access to the information regarding their pre-need contracts, which helps them understand the status of their purchases and any funds involved. The 30-day period is established to balance the need for accountability and transparency with the seller's operational capacity to provide accurate information in a reasonable timeframe. This consumer protection measure fosters trust in the pre-need services industry and highlights the importance of maintaining clear communication between consumers and sellers.